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Apex Group continues its global operations transformation with key strategic hire

15 May 2024

Apex Group continues its global operations transformation with key strategic hire

US, global 15 May 2024

Apex Group, the global financial services provider, has appointed a new Global Head of Operational Transformation. Ken Fullerton will lead the Operational Delivery and Improvement team focusing on client-driven technology and business process initiatives and improvements. He will also oversee the Global Service Centres.

Based in New York, this key strategic role marks yet another milestone in Apex Group’s mission to transform the financial services industry by driving growth with technology and people at its core.

Ken – before joining Apex Group – spent close to  20 years at SS&C GlobeOp. He most recently served as the Chief Operating Officer of the Fund Administration business and  was responsible for all functional areas, from investor services, operations, and fund accounting to client relationship management and technology across the global organisation, including the Americas, Europe, and APAC regions.

Speaking on his appointment, Ken Fullerton, Global Head of Operational Transformation, said:

“I’m thrilled to be a part of Apex Group at a time when they’re driving positive change throughout the industry. We pride ourselves on being a single source solution and the fact that we keep investing in the business from a people and technology perspective demonstrates the global breadth of the offering – which is exactly why I wanted to join the team.”

Christopher Mulhern, Group Product and Operations Officer, Apex Group, said:

“We are delighted to welcome Ken to the Apex team. His appointment represents one of the final steps in the restructuring of product/operations that began in January of this year. Establishing a clear focus and mandate on operational improvement sitting alongside business as usual activities is a critical component of the transformation effort and having Ken join to lead this team is a big win for Apex. We look for Ken to lead and drive execution of many technology and business process improvement inititaives that were established in Q1 of 2024.”

Ken joined Apex Group on 15 April 2024.

About Apex Group

Apex Group Ltd., established in Bermuda in 2003, is a global financial services provider. With over 13,000 employees globally, Apex Group provides services into 50 jurisdictions delivering an expansive range of services to asset managers, financial institutions, private clients, and family offices. The Group has continually improved and evolved its capabilities to offer a single-source solution through establishing the broadest range of services in the industry; including fund raising solutions, fund administration, digital onboarding and bank accounts, depositary, custody, super ManCo, corporate services and a pioneering ESG ratings and advisory solution. Apex Group’s purpose is to be more than just a financial services provider and is committed to driving positive change to address three core areas; the environment and climate change, women’s empowerment and economic independence, education and social mobility.


Chanel Townsend | Head of media relations

Chanel.Townsend@apexgroup.com | +447391046830

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