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The client occupied three floors of a multi-tenanted London office.
Building data was fragmented across multiple sources, with no structured view of systems, ownership, or energy cost allocation. With the Royal Institution of Chartered Surveyors ("RICS") environmental, social, and governance ("ESG") valuation mandate requiring auditable sustainability data, this lack of structure became a business risk.
Building data fragmented across bills, invoices, facilities management reports, and spreadsheets
No clear view of systems, ownership, or landlord/tenant responsibilities
Limited ability to evidence energy usage or cost allocation
No Internet of Things ("IoT") infrastructure or real-time data visibility
Existing data not structured or audit-ready for valuation or reporting requirements
Structured all existing building data into a single, audit-ready data model
Mapped 14 building systems with stakeholder ownership and confidence scoring
Created a clear landlord vs tenant boundary model
Deployed wireless IoT sensors across three floors in one day with zero disruption
Captured real-time data across occupancy, climate, and energy usage
Integrated live sensor data directly into the digital twin for continuous insight
Delivered a fully structured, auditable digital twin in 90 days
Clear visibility of energy ownership and cost allocation across stakeholders
Identified data gaps and targeted areas for improvement
Enabled evidence-based decisions on occupancy and energy efficiency
All data traceable to source, supporting RICS valuations, Global Real Estate Sustainability Benchmark and investor reporting
For the first time, we can see our building as a structured dataset rather than a collection of documents. We know what exists, who controls it, and where the gaps are. That changes how we make decisions about this asset.
Emma Pecenicic
Head of Sustainability,Apex Group Services
From fragmented data to trusted insight
Create a single, auditable source of truth for building data
Bridge the gap between operational data and ESG reporting requirements
Reduce risk by making data provable and valuation-ready
Enable smarter investment decisions through real-time insight
We are dedicated to driving positive change in financial services while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices. For over two decades, we have continually disrupted the industry through our investment in innovation and talent.
Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross-asset-class platform, which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals.